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  4. What Items Are Non-Returnable?

What Items Are Non-Returnable?

While we aim to offer flexible returns, some items are not eligible for return or exchange. Below are the types of products that fall under our non-returnable policy.

Non-Returnable Items

1. Personalized or Custom-Made Products

• Items that have been customized or made-to-order cannot be returned.

2. Intimate or Hygienic Products

• Products such as underwear, swimwear, or beauty items are non-returnable for hygiene reasons.

3. Final Sale Items

• Items marked as “Final Sale” at the time of purchase cannot be returned or exchanged.

4. Digital Products or Gift Cards

• Any digital downloads, gift cards, or store credits are non-refundable.

Frequently Asked Questions

1. How Do I Know If an Item Is Non-Returnable?

• Non-returnable items are clearly marked on the product page and at checkout.

2. Can I Exchange a Non-Returnable Item?

• Unfortunately, non-returnable items are not eligible for exchange either.

3. What If I Receive a Damaged Non-Returnable Item?

• If the item arrives damaged or defective, contact us immediately through the Support Portal or email [email protected], and we will assist you with a resolution.

Need Help?

If you have further questions, contact us through the Support Portal or email us at [email protected].

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