At We Are Free Souls, we prioritize your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services.
Information We Collect
1. Personal Information
• Name, email address, shipping address, and payment details during purchases.
2. Usage Data
• We collect data on how you interact with our site to improve our services, such as pages visited and actions taken.
3. Cookies and Tracking Technologies
• We use cookies to enhance user experience, track performance, and manage cart sessions. You can manage cookie settings in your browser.
How We Use Your Information
1. Order Fulfillment
• To process payments, ship products, and notify you about order status.
2. Customer Support
• To assist you with inquiries or issues through our Support Portal.
3. Marketing Communication
• To send promotions, newsletters, and product updates if you’ve opted in.
4. Site Optimization
• To improve our website experience and performance through analytics.
How We Protect Your Information
• We implement encryption and secure payment gateways to protect personal and payment data.
• Access to your personal information is restricted to authorized personnel only.
Your Rights
1. Access and Update Information
• You can view and update your personal information in the My Account Dashboard.
2. Opt-Out of Marketing Communication
• You can unsubscribe from newsletters anytime by clicking “Unsubscribe” at the bottom of our emails.
3. Request Data Deletion
• Submit a request through the Support Portal if you want us to delete your personal data.
Frequently Asked Questions
1. Do You Share My Data with Third Parties?
• We do not sell or share your personal data with third parties, except when required to complete orders or comply with legal obligations.
2. How Can I Delete My Account?
• Visit How to Delete My Account for instructions on closing your account.
3. What If I Have Questions About the Privacy Policy?
• Reach out through the Support Portal or email [email protected].
Need Help?
If you have further questions about our privacy policy, contact us through the Support Portal or email us at [email protected].