If you decide to close your account, we’re here to help. Follow the steps below to delete your account from We Are Free Souls.
Steps to Delete Your Account
1. Log in to Your Account
• Visit the My Account Dashboard.
2. Submit a Deletion Request
• Go to the Support Portal and open a new ticket with the subject “Account Deletion Request.”
3. Verify Your Request
• Our team may contact you to confirm your request for security purposes.
4. Receive Confirmation
• Once your request is verified and processed, we will delete your account and send you a confirmation email.
Frequently Asked Questions
1. Can I Reactivate My Account After Deleting It?
• No, once your account is deleted, it cannot be reactivated. You would need to create a new account to place future orders.
2. Will My Order History Be Deleted Too?
• Yes, deleting your account will remove all associated data, including order history and saved payment methods.
3. How Long Does It Take to Process My Request?
• Account deletion requests are usually processed within 2-5 business days.
Need Help?
If you encounter any issues or have further questions, contact us through the Support Portal or email us at [email protected].