Clearing your browser’s cache and cookies can resolve many common website issues, such as login problems, slow loading times, or outdated content. Follow the steps below based on your browser.
How to Clear Cache and Cookies
Google Chrome
1. Click the three dots in the top-right corner.
2. Go to Settings > Privacy and Security > Clear Browsing Data.
3. Select “Cookies and other site data” and “Cached images and files.”
4. Click “Clear data.”
Mozilla Firefox
1. Click the menu button (three lines) and select Settings.
2. Go to Privacy & Security > Cookies and Site Data.
3. Click “Clear Data.”
4. Select Cookies and Cached Web Content, then click “Clear.”
Safari (Mac/iOS)
1. Go to Safari > Preferences > Privacy (on Mac).
2. Click “Manage Website Data.”
3. Select the sites you want to remove or click “Remove All.”
Microsoft Edge
1. Click the three dots in the top-right corner and go to Settings.
2. Select Privacy, Search, and Services > Clear Browsing Data.
3. Choose “Cookies and other site data” and “Cached images and files.”
4. Click “Clear now.”
Frequently Asked Questions
1. Will Clearing Cache and Cookies Log Me Out of Websites?
• Yes, you’ll be logged out of websites and may need to re-enter your login details.
2. How Often Should I Clear Cache and Cookies?
• It’s a good practice to clear them once a month or whenever you encounter site issues.
3. Can Clearing Cache Fix Checkout Problems?
• Yes, clearing your browser’s cache can often resolve issues with checkout or loading product pages.
Need Help?
If clearing your browser cache doesn’t resolve the issue, contact us through the Support Portal or email us at [email protected].