At We Are Free Souls, you can use store credit or gift cards to make purchases. Below, you’ll find all the information on how to redeem them during checkout and manage your balance.
How to Redeem Store Credit or Gift Cards
1. Log in to Your Account
• Visit the My Account Dashboard.
• If you have store credit, it will automatically appear as a payment option during checkout.
2. Apply Gift Cards at Checkout
• Add your items to the cart and proceed to checkout.
• Enter your gift card code in the “Gift Card / Store Credit” section during checkout.
• The balance will be applied to your order total.
Managing Your Store Credit or Gift Cards
• Check Your Balance:
• Visit the Wallet section to see your current store credit balance.
• Partial Payment:
• If your credit or gift card doesn’t cover the full amount, you can use another payment method to complete the purchase.
Frequently Asked Questions
1. Can I Use Store Credit with a Discount Code?
• Yes, store credit can be combined with discount codes at checkout.
2. What If My Gift Card Isn’t Working?
• Make sure the code is entered correctly without spaces. If you still encounter issues, contact us via the Support Portal or email us at [email protected].
3. Can I Transfer Store Credit or Gift Cards?
• No, store credit and gift cards are non-transferable and must be used by the original recipient.
If you do not see the Gift Card option in your Account it may be because your account has not be validated, please contact us through the Support Portal or email us at [email protected].